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Volkswagen Group (VW) Diesel Emissions Claim

(VW, Audi, Porsche, SEAT, Skoda)

Volkswagen diesel owners may be entitled to thousands of pounds each.

For vehicles to be road-legal in the UK, they must comply with legal emissions standards. However, the Volkswagen Group (which includes VW, Audi, Porsche, Skoda and SEAT) breached these standards by fitting a defeat device into some of their diesel-engine vehicles. This device tricked the European Regulator’s testing systems into thinking that these vehicles complied with the required emissions standards when they did not.

People who bought affected vehicles were misled about their efficiency and environmental friendliness and have suffered losses as a result. 

Keller Lenkner UK is holding Volkswagen Group to account for breaking the law and deceiving its customers. Our initial VW claim related only to cars with a 1.2l, 1.6l or 2.0l diesel engine manufactured by VW (including Volkswagen, Audi, Skoda, and Seat). However, we have discovered that newer VW engines could also have been ‘fixed’ to cheat emissions testing. This means that many more VW diesel vehicles could have been fitted with illegal emissions software than initially thought.

Owners of these vehicles could now also have a claim, even if they have previously been told that they did not qualify.

Keller Lenkner UK has launched a second VW diesel emissions claim to help affected vehicle owners claim compensation. VW diesel cars – including VW, Audi, Porsche, SEAT and Skoda diesel models – manufactured from 2008 with a 3.0l, 3.0l V6, 4.0l V8, 4.2l V8, EA897, or EA288 engine could all be affected, and owners and lessors may be eligible to join our second claim.

VW has not admitted that these newer engines were fitted with a defeat device. However, we believe VW is guilty of a cover-up and that covert fixes were made, without the consent or knowledge of customers, when affected vehicles were taken for repairs or services. These vehicles may have suffered in terms of performance as a result.

Volkswagen diesel owners may be entitled to thousands of pounds each. If you purchased or leased a Volkswagen diesel vehicle between June 2008 to present day, you may qualify for a diesel emissions claim.

We are holding Volkswagen Group to account for cheating the system, harming the environment and deceiving its customers.

We are representing claimants affected by the Volkswagen Group emission scandal in a group action claim. When people join a group action, this strengthens their overall position and makes big organisations take the matter seriously. This increases everyone’s chances of success.


By providing claimants with access to specialist litigation lawyers – without having to pay any upfront fees – we aim to hold Volkswagen Group to account for deliberately cheating the system, harming the environment and deceiving its customers.


The Volkswagen Group has already paid over £8 billion in settlements to vehicle owners in other countries. We believe that people in the UK deserve compensation too.

Volkswagen Group emissions scandal UK timeline

  • September 2015. The Environmental Protection Agency (EPA) found that the Volkswagen Group sold many diesel cars in America with software that could detect when the car was being emissions tested and change the cars’ performance to improve results. What started in the US spread to many other countries. Eventually, the Volkswagen Group admitted that 11 million vehicles worldwide, including almost 1.2 million in the UK, were installed with software that was capable of cheating emissions tests. The manufacturer then recalled these cars.
  • April 2020. The High Court in England made a preliminary finding that VW had used ‘defeat devices’ to cheat EU emissions standards. VW made an application to the Court of Appeal, which was refused in August 2020. A trial is due in the High Court not before March 2022.

Don’t lose out on your chance to claim with Keller Lenkner UK

If you have purchased or leased a VW, Audi, Porsche, SEAT or Skoda between June 2008 and December 2015, you may have a claim. If you are not sure if you have a claim, it is worth completing our short online questionnaire to find out.

We don’t yet know what time limits the Court will impose in this case, so you should act quickly to ensure you don’t miss out.

It is free to sign up, and you owe us nothing unless we get you compensation. *

*We act on a strict no-win, no-fee basis. As our client, you will not pay us anything upfront. Our success fee is 45% of any compensation we recover for you plus expenses. If we do succeed, a portion of the damages awarded to you will cover our costs and expenses. We need to charge this fee to cover the work done on your behalf by our expert litigation lawyers. 

Your questions answered

See our answers to the FAQs we get asked about Volkswagen Group claims.

The Volkswagen Group equipped millions of its vehicles with software that was used to cheat emissions tests. This defeat device was installed into certain Volkswagen, Audi, Porsche, Skoda and Seat diesel engines. It is alleged that the Volkswagen Group did this to sell vehicles which harmed the environment. These vehicles were not fit or lawful for driving on UK roads. We believe that the manufacturer deliberately misled regulators and customers and set out to cheat the system. As such, we are claiming compensation to hold the Volkswagen Group to account.

A group action is already well underway against several members of the Volkswagen Group, including Audi, Seat and Skoda, and other parties, such as authorised dealerships. This action involves approximately 100,000 claimants. In this case, the High Court has ordered the Volkswagen Group to make a multi-million-pound payment to the claimants. The Volkswagen Group has applied for permission to appeal this payment at the Court of Appeal. We consider it unlikely that the Court will grant this permission to appeal. The period for joining that particular claim has closed.

While this action reaches its conclusion, we are determined that the tens of thousands of other affected individuals do not miss out, which is why we have started a new group action. Our initial VW claim related only to cars with a 1.2l, 1.6l or 2.0l diesel engine manufactured by VW (including Volkswagen, Audi, Skoda, and Seat). However, we have since discovered that newer VW engines could also have been ‘fixed’ to cheat emissions testing. This means that many more VW diesel vehicles could have been fitted with illegal emissions software than initially thought. Owners of these vehicles could now also have a claim, even if they have previously been told that they did not qualify.

Keller Lenkner UK has launched a second VW diesel emissions claim to help affected vehicle owners claim compensation. VW diesel cars – including VW, Audi, Porsche, SEAT and Skoda diesel models – manufactured from 2008 with a 3.0l, 3.0l V6, 4.0l V8, 4.2l V8, EA897, or EA288 engine could all be affected, and owners and lessors may be eligible to join our second claim.

We are no longer accepting clients to our VW action.

If you are part of the current proceedings in respect of the same car(s), then you cannot join our claim.

We are no longer accepting clients to our VW action.

Tell us as much as you can. If you join the group, we will try and find out more information for you. However, if critical paperwork is missing, we may not be able to progress your claim. To register, you must be able to provide documentation proving your ownership of the vehicle and your identity as a minimum.

If you bought your diesel vehicle before 1st June 2008, then you do not qualify. If you purchased after 1st June 2008, the date on which you purchased the car might still prevent you from bringing a claim (or from bringing certain types of claims), but this will depend on many factors, including whether you purchased the vehicle outright or on finance, and the car manufacturer. Once we have all the necessary details from you, we will review your claim, and if you are out of time, we will let you know.

You can still make a claim. However the date of your last payment could determine what kind of claim you can bring, so let us know the details of any finance agreement. You must continue to meet any outstanding financial obligations.

That depends on your case. Please provide us with as much information as you can about your losses, including any complaints that you made at the time, and upload any supporting documents that you have. This will help our team to assess the value of your claim.

 

You can still claim. We do not believe that the fixes applied by the manufacturers will affect your compensation claim. Many customers who had the fix applied have reported adverse effects on the performance of their car and fuel economy or have experienced other problems since the fix. When you submit your claim, you should (if possible) provide copies of any letters you have received relating to the fix, including the letter inviting you to have the fix applied.

It does not matter if you did not have the fix applied to your vehicle. You can still claim compensation.

 

The claim(s) you can make will depend on your circumstances. In general, potential claims include breach of contract, breach of regulations and legislation in force at the time, and breach of consumer protection legislation. Volkswagen and Audi are also facing claims for fraud and dishonesty because the car manufacturers deliberately set out to cheat the system and misled regulators and customers about this.

Unfortunately, if you bought your vehicle through a limited company, you do not qualify to join our group action claim. There may be other solicitors who can help you. If you bought your vehicle through a sole trader business or a partnership business, then you should be able to join our action. If you have a vehicle funded by your company but purchased in your name through a lease or finance agreement, then you should be able to claim. 

We are no longer accepting clients to our VW action.

The initial Keller Lenkner UK claim only related to cars with a 1.2l, 1.6l or 2.0l diesel engine manufactured by Volkswagen, Audi, Skoda and Seat. If you have a vehicle with a different engine size (e.g. a 3.0l car, or a vehicle with a petrol engine), you might have been told that you could not join our claim.

However, we have since discovered that newer VW engines could also have been ‘fixed’ to cheat emissions testing. This means that many more VW diesel vehicles could have been fitted with illegal emissions software than initially thought. Owners of these vehicles could now also have a claim, even if they have previously been told that they did not qualify.

Keller Lenkner UK has launched a second VW diesel emissions claim to help affected vehicle owners claim compensation. VW diesel cars – including VW, Audi, Porsche, SEAT and Skoda diesel models – manufactured from 2008 with a 3.0l, 3.0l V6, 4.0l V8, 4.2l V8, EA897, or EA288 engine could all be affected, and owners and lessors may be eligible to join our second claim.

If you received a letter inviting you to take your vehicle to a garage to have a technical fix applied, then you probably have an affected vehicle. If you didn’t receive one of these letters, or you can’t remember whether you did, then you may still qualify. Complete our online form to register your details, and our team will let you know whether you can join our group action.

We will work for you under a no win, no fee agreement. This means that you will only have to pay us if you win (except where you have told us something untrue or otherwise misled us about your claim). You will not have to pay anything upfront, and any payment would come out of the money that we recover on your behalf (the damages). If you are successful, we will deduct 45% (including VAT) of your damages plus certain expenses. We deduct this fee from the money that we receive from the defendants before we pay anything to you. You will not be required to make any additional payment to us.

No, we are only acting on behalf of claimants who purchased their vehicles in England and Wales. There may be other solicitors who will be able to help if you bought your car outside of England and Wales. 

That depends on your case. It could be several hundred pounds, but we think it is more likely to be several thousand pounds.

It makes no difference. You can still bring a claim.

There has been activity in other countries such as the USA, Australia, Germany and Poland. The Volkswagen Group have taken different positions depending on the applicable laws and the approach taken by the regulators in that country.

USA

A significant 12.8 billion (approx. £10.3 billion) settlement was reached in June 2016 between the Volkswagen Group and around 475,000 car owners.

Australia

Volkswagen has settled multiple consumer class actions and was ordered by the Australian Court, following a legal action brought by the Australian consumer watchdog ACCC, to pay a record fine of around A$125 (approx. £66 million) for breaching Australian consumer law by failing to disclose the existence of defeat devices in vehicles imported into Australia.

Germany

Volkswagen and the German consumer group, VZBV, have agreed an out-of-court settlement in the main German consumer class action. The Volkswagen Group will pay €830 million (£698 million) to the approximately 260,000 consumers in Germany who joined that class action. They will receive between €1,350 and €6,257 (£1,140 and £5,300) each. 

In addition to the VZBV claim, there are approximately 60,000 further claims pending in the German courts.

In a test case brought by Mr Herbert against Volkswagen, the highest German court recently confirmed the prior decision of the regional court that Mr Herbert had suffered pre-meditated damage (with the judge commenting that Volkswagen’s conduct “qualified as immoral” given that “someone had been deliberately harmed”), which entitled him to return his Sharan to Volkswagen for reimbursement of his purchase price, minus a discount for the mileage that he had already benefited from (an award of €25,600 in respect of a purchase he made in 2014 for €31,500). The decision (which was made under German law, which is different to the law applicable in England and Wales) allows consumers in Germany to return their vehicles to Volkswagen for a partial refund of their purchase price. 

Volkswagen has announced that it is looking to come to an agreement with the consumers involved whereby they would keep, rather than return, the vehicles, in return for a compensation payment. Whilst this decision is not binding in England and Wales, it was a further blow to Volkswagen, which is now reported to be looking to settle the claims brought by these consumers.

Poland

In January 2020, Poland’s consumer watchdog UOKiK fined the Volkswagen Group more than 120 million zlotys (£23.8 million) for misleading customers about the emissions of its vehicles. 

It is important to remember that the basis of a calculation for a settlement of a claim against the Volkswagen Group in another country (such as the recent settlement in Germany) may well be different to the calculation used for the settlement of a claim brought in the UK (or by the UK Court when assessing damages).

Find out more about making a claim
with Keller Lenkner UK

With years of experience working in commercial litigation and a genuine understanding of the inner workings of large defendants, our knowledge of the business world sets us apart from the usual group action law firm.